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Returns policy


Returns, refunds and order cancellation: In the unlikely event you may wish to return any items you have purchased, please inform us within 10 days upon receipt of your purchase. We kindly ask you to e-mail us quoting your invoice number and the reason you wish to return the item(s). We will contact you within 48 hours upon receipt of your e-mail in order to resolve the matter and arrange for a full refund.

Cancellation of an order can occur only prior to the shipping date of the order. Once an order has been dispatched it can not be cancelled.

All returned items must be shipped back to us in the same condition they were received by you for a full refund of the goods. Returned parcels charges and original delivery charges are non-refundable. You must notify us of a parcel to be returned before returning it (by e-mail, writing or telephone). All refunds will be made within 30 days of receipt of the returned goods.